Website Maintenance and Support · Hamilton & GTA
Keep Your Website Secure, Updated, and Running Smoothly
We handle routine updates, backups, monitoring, content changes, and technical support so your website remains dependable while you stay focused on your business.
Website support from$100/mo
✓ Regular updates✓ Reliable backups✓ Security checks✓ Local support
Your Website in Good Hands
Dependable Care Without the Technical Stress
Websites need regular attention to remain secure, compatible, and useful. Our care plans cover the recurring work that is easy to postpone but important to your business.
01
WordPress Core, Theme & Plugin Updates
Apply routine updates carefully, review compatibility, and reduce the risk of an outdated website becoming unstable or insecure.
What you’ll get- Scheduled updates
- Compatibility review
- Staging when appropriate
- Update documentation
02
Backups & Recovery Readiness
Maintain dependable backups and a clear recovery path so website data can be restored after an error, failed update, or hosting issue.
What you’ll get- Database and file backups
- Retention checks
- Restore readiness
- Off-site backup guidance
03
Security & Uptime Monitoring
Watch for outages, suspicious changes, broken certificates, spam, and common WordPress security concerns.
What you’ll get- Uptime monitoring
- Security scans
- SSL and domain checks
- Incident response guidance
04
Performance & Technical Health
Review slow pages, large assets, broken links, form errors, and technical issues that create friction for visitors or search engines.
What you’ll get- Performance checks
- Broken link review
- Form testing
- Database cleanup guidance
05
Content & Design Changes
Use the included support time for text updates, image changes, new sections, staff updates, announcements, and small layout improvements.
What you’ll get- Monthly change allowance
- Image and copy updates
- New sections
- Landing page support
06
Reporting & Direct Support
Receive a clear summary of completed work, important findings, and recommended next actions with direct technical help when needed.
What you’ll get- Maintenance summary
- Priority recommendations
- Support requests
- Escalation guidance
Where This Service Applies
Website Support for Every Industry
We adapt the strategy to the page type, customer intent, industry, and stage of the buying journey.
01Business Websites02Service Websites03WordPress Blogs04Portfolio Sites05Landing Pages06Clinic Websites07Contractor Websites08Restaurant Sites09Professional Services10E-Commerce Stores11Membership Sites12Multi-Site Networks13Older WordPress Sites14Recently Launched Sites15Agency-Built Sites16Website Rescue Projects
Our Process
Simple, Responsive Website Support
A structured process keeps priorities clear, reviews organized, and delivery moving forward.
01Choose a Plan
Select the level of ongoing care that matches your website and update needs.
02Secure the Website
We review access, backups, software, security, and the current website condition.
03Maintain and Monitor
Updates, backups, checks, and included content requests are handled on schedule.
04Request Help
Contact us directly when you need an update, explanation, or technical assistance.
Choose How You Work With Us
Flexible Ways to Start Without Losing Strategic Depth
Choose a complete engagement, a focused audit, ongoing support, or a custom project around one priority.
Discuss the Best Option01Monthly Care Plan
Routine updates, backups, monitoring, small changes, and direct support.
02Priority Support Plan
Faster response, larger change allowance, and proactive improvement work.
03One-Time Website Cleanup
Resolve a backlog of updates, errors, speed issues, broken forms, or technical debt.
04Emergency Website Rescue
Investigate a broken, hacked, inaccessible, or unstable website and explain recovery options.
✓
Current platform and hosting review
✓
Update and security risk summary
✓
Backup and monitoring recommendations
✓
Support scope and response expectations
✓
Clear monthly or one-time plan
Clear direction before the build
Leave the conversation knowing the best next step.
You will understand the recommended scope, the priorities that matter most, and what the project should realistically involve.
Get My Custom Plan
Clear Pricing
Website Maintenance and Support Plans
Straightforward monthly care for business websites. Larger or more complex sites receive a custom support quote.
Essential Care
$100/moMonthly- WordPress and plugin updates
- Monthly cloud backup
- Basic security checks
- Uptime monitoring
- 30 minutes content support
- Email support
Choose EssentialMost PopularBusiness Care
$175/moMost popular- Everything in Essential
- Weekly cloud backups
- Performance checks
- Broken link review
- 60 minutes content support
- Priority email support
Choose Business CarePriority Care
$275/moMonthly- Everything in Business
- Daily cloud backups
- Expanded monitoring
- Two hours content support
- Priority troubleshooting
- Quarterly website review
Choose Priority CareFinal scope and pricing are confirmed before work begins. Taxes and third-party fees are separate where applicable.
Are We a Good Fit?
A Strong Partnership Requires the Right Expectations
We could be a fit if:
- Your website is important to daily business
- You want predictable support instead of emergencies
- You value backups, updates, and monitoring
- You need regular small content or design changes
We may not be a fit if:
- You cannot provide website or hosting access
- The site uses unlicensed or abandoned software
- You expect unlimited redesign work in a basic care plan
- You want unsafe changes without backups or testing
Frequently Asked Questions
Website Maintenance Questions
Clear answers about the investment, process, scope, and expectations.
Ask a QuestionWhat does website maintenance include?
Plans can include software updates, backups, security checks, uptime monitoring, performance checks, content changes, and technical support.
Why does a website need regular updates?
WordPress, themes, plugins, browsers, and hosting environments change over time. Routine maintenance reduces avoidable compatibility and security problems.
Can you maintain a website you did not build?
Usually, yes. We first review the website, hosting, software, access, and current condition before confirming the appropriate plan.
Are content changes included?
Yes. Each plan includes a defined amount of routine content support. Larger design or development requests are quoted separately.
Do you provide emergency support?
Priority support is available for managed websites. Response time and scope depend on the selected plan and the nature of the issue.